Privacy Policy
This page describes how we collect, use, and protect your personal data when you visit our online store artworks-ai.com or interact with our services. We are committed to respecting your privacy and rights in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.
What data we collect and why
We collect the data you provide directly through contact forms, orders, or newsletter subscriptions: your name, email address, phone number, and postal address. This information is necessary for processing orders, delivering products, and communicating with you regarding your order. We also automatically collect technical data such as your IP address, browser type, operating system, and pages visited, through cookies and analytics tools (Google Analytics), to improve your browsing experience and personalize our offers.
Legal basis and purpose of processing
We process your data based on your explicit consent (e.g., when subscribing to the newsletter), the performance of a contract (order processing), or our legitimate interest (improving the site and preventing fraud). We do not use the data for automated profiling or automated decisions that significantly affect you. We do not sell, rent, or share your data with third parties for their own commercial purposes, except for our trusted partners who help us deliver products (couriers, payment processors) or manage communications (email marketing providers).
Cookies and similar technologies
We use essential cookies for the site's operation (session cookies) and analytics cookies (Google Analytics) to understand how you interact with our content. You can manage your cookie preferences through your browser settings or via the cookie banner displayed on your first visit. Disabling cookies may affect site functionality but will not prevent access to the main content.
Data storage and security
Your data is stored on secure servers within the European Union, with access restricted to authorized personnel only. We use appropriate technical and organizational measures (SSL encryption, firewalls, internal privacy policies) to prevent unauthorized access, loss, or disclosure of data. We retain data only for as long as necessary to fulfill the purposes for which it was collected (e.g., order data is kept for the duration of the legal warranty, and newsletter data until consent is withdrawn).
Your rights
You have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise these rights, please contact us at info@artworks-ai.com or by mail at Splaiul Castanilor 980. We will respond to your request within a maximum of 30 days. If you are not satisfied with our response, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).
Updates and transparency
This policy may be updated periodically to reflect changes in our practices or legislation. The date of the last update is January 1, 2025. We are committed to not making misleading statements, not using false urgency, not presenting false endorsements, and not claiming official affiliations without evidence. All our products and services are accurately described, and any warranty is limited to the terms specified in the return policy. If you have any privacy-related questions, please write to us at info@artworks-ai.com.